CHICCHAIN
PRIVACY POLICY

This Privacy Policy may have changed since you last reviewed them.
This Privacy Policy was last updated in September 2024.

At ChicChain (https://mychicchain.com/) (“we,” “our,” “us”), we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website and services.

1. Information We Collect

We may collect and process the following types of personal information:

1.1 Information You Provide

  • Contact Information: Name, Surname, email address, phone number, mailing address, and any other information you provide when contacting us or registering on our site.
  • Account Information: Username, password, and any other details associated with your account on our website.
  • Transaction Information: Payment details and information about the transactions you make on our website.
  • Other Voluntary Information: Information you provide through surveys, feedback forms, or other submissions.

1.2 Information We Automatically Collect

  • Device Information: IP address, browser type, operating system, and device identifiers.
  • Usage Data: Details about your interactions with our website, including pages visited, time spent on the site, and clickstream data.
  • Cookies and Tracking Technologies: Information collected through cookies, web beacons, and other tracking technologies. Please see our Cookie Policy for more details.

1.3 Information From Third Parties

We may receive information about you from third parties, such as social media platforms or partners, when you interact with our content or services on their platforms.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

  • To Provide Our Services: To process orders, manage accounts, and deliver products or services you request.
  • To Improve Our Website: To analyze usage trends and enhance the functionality and user experience of our website.
  • To Communicate With You: To respond to your inquiries, send updates about your account, and provide you with marketing materials (with your consent).
  • To Process Payments: To handle transactions securely and verify your payment details.
  • For Marketing and Advertising: To personalize and display relevant ads and offers, and to measure the effectiveness of our marketing campaigns.
  • For Legal and Compliance Purposes: To comply with applicable laws and regulations and to protect our rights, privacy, safety, or property, as well as yours.

3. Legal Basis for Processing Your Information

We process your personal information based on one or more of the following legal grounds:

  • Consent: When you have given us explicit consent to process your information for specific purposes.
  • Performance of a Contract: To provide you with products or services that you have requested.
  • Legitimate Interests: For our legitimate business interests, such as improving our website, enhancing security, and marketing our products and services.
  • Legal Obligations: To comply with legal or regulatory requirements.

4. Sharing Your Information

We do not sell or rent your personal information. However, we may share your information with the following entities under certain circumstances:

  • Service Providers: Third-party companies that provide services on our behalf, such as payment processors, website hosting, and analytics providers.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to a third party.
  • Legal Compliance: When required by law, or to respond to legal processes, we may disclose your information to authorities or other relevant parties.
  • Advertising Partners: We may share anonymized or aggregated information with advertising partners to deliver personalized ads.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

6. Your Rights

You have certain rights regarding your personal information, including:

  • Access: You can request a copy of the personal information we hold about you.
  • Correction: You have the right to request that we correct any inaccurate or incomplete information.
  • Deletion: You can ask us to delete your personal information, subject to certain legal obligations.
  • Object: You can object to the processing of your personal data for specific purposes, such as direct marketing.
  • Data Portability: You may request to receive your personal information in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe.

7. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When your information is no longer needed, we will securely delete or anonymize it.

8. International Data Transfers

Your personal information may be transferred to, and processed in, countries other than the country in which you are located. These countries may have different data protection laws. In such cases, we take steps to ensure that appropriate safeguards are in place to protect your personal data.

9. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of those sites. We encourage you to read the privacy policies of any external sites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we update the policy, we will revise the “Last updated” at the top of this page. We encourage you to review this page regularly for any changes.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: [email protected]
Website: https://mychicchain.com/

By using our website, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please discontinue the use of our site.